Shaw Carpet Care Recommendations


  • In addition to frequent vacuuming, it’s important to clean your carpet on a regular basis. Cleaning systems will remove the oily, sticky soil that vacuums can’t take out. Furthermore, it will help keep your carpet looking great over time.
  • Cleaning systems target the soils that result from cooking vapors, air pollution, and tracked-in dirt. The particles of oily soil deposited on carpet fibers can cause gradual but significant dulling of colors. Once this type of soil accumulates, it begins to attract and hold the dry soil.
  • It’s important to get on a cleaning schedule to protect carpet before it becomes too unsightly. Carpets should be cleaned every 12 to 18 months, depending on the number of residents and amount of activity that goes on in a household.
  • Choosing the right cleaning system is important to avoid leaving residues, which accelerate re-soiling.
  • Research indicates that the hot water extraction system provides the best capability for cleaning. This system is commonly referred to as “steam cleaning,” although no steam is actually generated. The process consists of applying a cleaning agent into the carpet and using a water extractor to remove soils. This can be done from a truck-mounted unit outside the home with only the hose and wand brought inside, or by a portable system.
  • Shaw warranties require that the homeowner be able to show proof of periodic hot water extraction cleaning by a professional, or a do-it-yourself system using equipment that’s certified under the Carpet and Rug Institute’s Seal of Approval program. Visit for a list of approved products/equipment.
  • Professional carpet cleaners are a great choice for your floors and tend to have more extraction power than the rental units available to individuals. True professionals also understand the equipment, recognize the differences in fibers and carpet construction, and know the proper cleaning agents to use.
  • Professional services must be performed by an IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified firm. This organization maintains a national directory of independent professional cleaners who are trained and certified in a variety of cleaning specialties. Call and explain that you have purchased a Shaw carpet, and ask for a cleaner near you that specializes in hot water extraction systems. If you choose to tackle the job yourself, check reliable do-it-yourself guidelines before starting.

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